5 ways to reward your fans and customers

With the rise of Social Networking over the past couple of years, we now have even more ways to connect with our fans and customers. One thing to remember, your fans and customers are your best source for helping to continue to grow your online presence.  This is why it is extremely important to reward them for not only providing commentary on your content, but also for sharing your content with others as well.

Remember, without fans or customers, it is pretty hard to grow, so it is important to give back.

Here are 5 ways you can interact with and reward your best fans and customers:

  1. Respond to comments
  2. It’s nice to get noticed – take a couple of minutes each day and respond to the people who took time to comment on your blog post or status update. Those two minutes will go a long way in letting them know you read their content and acknowledged it.

  3. Publicly reply to them on Twitter
  4. Social Networking isn’t about being anti-social. If someone sends you a tweet, telling you how much they love your site, a product, etc…send them a public reply on Twitter. Not only will they see it, but so will the millions of people on Twitter.  Giving back again will pay itself forward many times over, just for taking those couple of seconds to show someone you’re listening to them.
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Facebook EdgeRank Explained [video]

When you login to your Facebook profile, you’ll see your Facebook news feed, filled with a different types of content such as website links, photos, videos and more. What most users don’t know though is that everything you interact with on Facebook does not show up in your news feed. Instead, this is controlled by something called Facebook EdgeRank.

Facebook EdgeRank

What is Facebook EdgeRank?

Continue reading Facebook EdgeRank Explained

What the Facebook ‘like’ button means and how you can benefit from it.

This past weekend, I gave a talk on using social media to 6,000+ business owners in Miami, Florida. If there was one thing that I took away from the 2011 Market America World Conference, it’s that a lot of people are confused about how the Facebook ‘like’ button actually works and what it can do for their business.

Most of the people I spoke with had not yet liked their favorite brands because they didn’t want people in their network seeing they liked a particular page. Not sure why anyone would not want to like their favorite brands or company, but to help everyone out, here is a breakdown on the like button and how it works for everyone so that you can begin to harness the importance of liking content and how this displays on your Facebook profile.

What is the Facebook ‘like’ button?
The Facebook like button is a way to tell your friends what type of content that you like.

Where can I find a Facebook ‘like’ button?

Blogs/blog posts

When clicked on a blog, the Facebook like button posts on your Facebook profile for all of your friends to see.

Ex: Christian Karasiewicz liked How to use QR Codes on ma Blog.

How to use QR Codes would link to the blog article. ma Blog would link to the website.

Facebook pages – Christian Karasiewicz

When you click the like button on a Facebook page, what this does is tell your friends that you like a particular company, brand, person, etc…

What you will see: when you like a Facebook page, this tells Facebook to send updates done by a particular Facebook page to your newsfeed. This information is not visible to your friends until you take an additional action by clicking that you like a specific post, comment on it, or share it.

What your friends see: your friends initially see that you liked the name of the page. They do not see the content from that page unless they like the page too.

Ex: Christian Karasiewicz likes Market America

Facebook newsfeeds

When you click the like button on a particular item in your Facebook newsfeed, all of your friends will then receive an update in their newsfeed that you liked something. This could be a Facebook page, a status update, photo, video, etc…

Ex: Christian Karasiewicz likes #marketamerica owners, @jrridinger & @lorenridinger featured in @miamiherald via Market America

Why you should like content and how you can benefit from doing this

The whole point of Facebook as a social network, is to share social media content (photos, videos, status updates, blog posts, etc…) with your network. In-turn, when you like content, Facebook will recommend friends to you as well that liked similar content. This is a great tool for helping you expand your network (and fast).

Facebook pages are also important because as business owners, you need to be passionate about the brands you sell. A lot of times, companies and individual brands post their updates via their Facebook page. If you didn’t like their page, you could be severely missing out on deals on particular products, new press and announcements from your favorite brands.

As business owners, it is also important to become an advocate of a particular brand or company – why? By becoming an advocate, you stand to benefit from spreading the word to others because the more people know about something, the more they will seek out others that are also passionate about it — the whole social media effect you know?

So there you have it – the Facebook like button and how you can benefit from it.

Want to get started using the ‘like’ button? Click the like button on my note so that your friends can read about it too – it is that easy!

The art of the tweet

2010 was a great year and I wanted to thank everyone for helping make big things happen. So how is 2011 going? Sticking to those New Years resolutions which you set?

I sure hope you’ve made one resolution – to use social media more for personal and business growth – it helps!


Over the past few days, I’ve had people email me, asking for a few tips on tweeting. I’ve put together a few things to remember on the art of the tweet which should help get you started and keep you focused in 2011.

For those of you that are completely new to Twitter, please consider downloading my free social media manual which covers Twitter, Facebook and other social networks.

Download: The Social Media Manual: A Guide on Using Social Media to Grow Your Business

I’ve put together a brief list of Twitter Tips to help you with the art of the tweet. While you’re typing away, please remember these tips:

Continue reading The art of the tweet

5 RSS Apps for Facebook Pages

How many of you want an easier way to display some of your favorite blog content on your Facebook Page or Facebook profile? Thanks to these 5 handy RSS Feed apps for Facebook, you can supplement your status updates with lots of great content.

Networked Blogs

Networked blogs Facebook App

Networked Blogs

One of my favorite RSS feed Facebook Apps. This one is FREE. With Networked Blogs, you can post multiple blogs and allow fans to easily share posts with their friends.

Install app

RSS Tab

RSS Tab Facebook App

RSS Tab App

With RSS Tab App, you can publish up to 5 different blogs on your Facebook Page at one time. RSS Tab App also lets you customize the look of you blog links.

Install app

Shortstack

Shortstack Facebook App

Shortstack App

Shortstack App is another great option for Facebook Pages. This app offers lots of customization - in addition to just the ability to display RSS Feeds from your blogs.
Install app

Social RSS

Social RSS Facebook App

Social RSS

With Social RSS, you can customize your Facebook Page - as well as your profile. Like Shortstack App and RSS Tab App, you can display multiple blogs. This allows you the opportunity to share more content with your friends and fans.

Install app

RSS Graffiti

RSS Graffiti Facebook App

RSS Graffiti

RSS Graffiti

posts any RSS Feed to your Facebook Page. By posting multiple blogs to your Facebook Page, you can share some of your favorite content with your fans from other websites.

Install app


So why should you supplement your content with other content?

Continue reading 5 RSS Apps for Facebook Pages

What is a Klout score and why should I care?

Hopefully you’ve heard about Klout by now. If not, here’s a quick rundown.  Klout is the standard for influence that one has online.  Overall, Klout measures three areas: our True Reach, our Network Score, and our Amplification Probability.

Don’t worry, you don’t need a Ph.D in Quantum Physics to understand just how important your Klout score is and the areas that it measures.

What your Klout score measures: Continue reading What is a Klout score and why should I care?

5 ways to promote your Facebook page

Having a Facebook page for your business is a great way to get started – why? Facebook currently has a page rank of 2 according to Alexa – that’s just behind Google. What this means is that your Facebook page will get indexed faster by Google, thus improving your ability to get people to your Facebook page.

Once you’ve created a Facebook page though I’m sure many of you are expecting traffic to just start flowing in automatically. Unfortunately, that’s not the case. Here are 5 ways to promote your Facebook page and drive Facebook traffic.

#1: Invite your friends

The most convenient way to increase traffic to your Facebook page is to simply tell your friends. To make it easier, I recommend setting up a list – call it “Facebook page invitations” or something easy to remember.  Once you’ve done this, begin adding friends to this list.

Once you have your list setup to invite friends from a Facebook list you have created, visit your Facebook page and click “suggest to friends” and begin typing the name of the list you created. This will invite just those individuals in that list.

Remember, not everyone checks Facebook everyday, so it may take time to build up the number of likes on your page.  As you make more friends, remember to add them to the list you created. and to continue inviting that list.

Note: If someone that is in the list you are inviting has a pending invitation, they will be grayed out meaning you cannot invite them until they like your page or a certain amount of time passes.

Continue reading 5 ways to promote your Facebook page