• http://Www.jdotlopez.com/ J. Lopez

    How do you change the “gray account” to a normal account?

    • http://www.christiankonline.com Christian Karasiewicz
      • http://www.Goddessweaves.com/products Shellian

        This only work if you dont have grey account already.. but I dont have personal page attach any more.. how do i add my new account to the fanpages?

        • http://www.Goddessweaves.com/products Shellian

          Email: luxurydivahair@gmail.com , please help!:(

          • Michael

            Hi Christian,
            I created my fanpage without the personal profile before that option was disabled.
            Now I have created a new personal profile and added myself as a manager. So, it’s exactly like in your video. Two managers.
            I just want to make sure before I change the roles: Is this step irreversible or can I later swap myself back on the second position and make “the grey person” a first manager again?
            Thanks

          • http://www.christiankonline.com Christian Karasiewicz

            I would recommend leaving the existing admin and just adding your new account. This way you’re covered if Facebook decides to remove the old Facebook Gray Account.

        • http://www.christiankonline.com Christian Karasiewicz

          Shellian, you would have two logins for two different accounts. Just add a profile as an admin to the page.

          If you need my help, please schedule a time with me. Here’s a link to do that – and a promo code to make your first session with me free.

          http://www.christiankonline.com/redeem-google-helpouts-promo-codes-video/

          -Christian

  • iolanda

    Hi, it’s still possible to create a grey account? thanks

    • http://www.christiankonline.com Christian Karasiewicz

      @disqus_cDYNi1qKTT:disqus create a gray account? Most users want to know how to fix a gray account. Can you clarify if that was what you wanted to do.

      • iolanda

        Yes @ckarasiewicz:disqus, I think that it is no longer possible to create gray account? You confirm? Thanks and sorry for my english

        • http://www.christiankonline.com Christian Karasiewicz

          @disqus_cDYNi1qKTT:disqus it is still possible to end up with a Facebook gray account if your page is not setup properly.

          It sounds like you are looking to create a Facebook Page without linking it to a profile though. Is this what you are looking to do? If so, that option was recently disabled.

          • iolanda

            Yes @ckarasiewicz:disqus it is what I’m looking for! Thanks for your reply

          • http://www.tanareiff.com Tana Reiff

            My daughter set up my business page before the option to link to a personal profile was disabled. Now I have this gray account. I do not want a personal profile but if I set one up are you saying I could link it to the existing gray account page? Would I get the search, Like, and other features I now do not have?

          • Luran

            How do I fix a gray account?

          • http://www.christiankonline.com Christian Karasiewicz
  • Julia

    I can’t fix thr grey account becouse I don’t have the possibility to add an admin or an other person. What should I do??

    • http://www.christiankonline.com Christian Karasiewicz

      @disqus_jYzSGLIF8B:disqus, can you message me with additional details about what is going on? Explain the situation. From what your comment it sounds like you’re not an admin on a Facebook Page, but that’s entirely clear here.

      http://www.christiankonline.com/contact

  • Karina

    I am fairly new to social media, being of the older generation! I did not have a Facebook account due to my previous employment and simply set up a Facebook business page as advised by a Facebook user. It would appear I have one of these gray accounts as I cannot like or search for friends. When I search the help they often refer me to a ‘down arrow’ symbol in the top right corner but do not have this. I have watched the you tube vides you recommended by do not have a drop down menu referred to. Are my problems because I do not have a personal profile? HELP

    • http://www.christiankonline.com Christian Karasiewicz

      You would need to setup a Facebook Profile. With a gray account, you lose the capabilities you are mentioning but you can add them by adding back a profile.

      Can you send me a message and include a screenshot of your current Facebook setup? This way I can advise.

      Send it here: http://www.christiankonline.com/contact

      • Karina

        Am trying to get a screen shot but ‘PrtSc’ button not working. Any ideas?

        • http://www.christiankonline.com Christian Karasiewicz

          @disqus_rXbXP748DS:disqus, on a PC, hit the print screen key. Then you have to open Paint or Word and use the paste function.

  • http://www.Goddessweaves.com/products Shellian

    Have this same problem and it is frustrating. i try to add the new facebook personal user on teh fanpage and it is not allowing me to do so… what can I do, what am I missing?

  • truong

    Please Guide me from gray to account for normal facebook account, details !

    • http://www.christiankonline.com Christian Karasiewicz

      Hi Truong, it looks like you don’t have a profile that you’re logging into.

      Can you schedule a time with me to go over the details?

      https://helpouts.google.com/101529982402722005507/ls/89aa1f51c831bde9

      Note: Use the code: CHRISTIAN72S when scheduling a time with me to get your first helpout session free.

      Christian

  • Matthew

    I am still unclear about how to convert a gray account to its own or even add it to my personal one. I have added myself as an admin and that doesn’t work. The Help Community doesn’t seem to cover the step by step process. The page was apparently connected to a personal account that was deleted and now it’s orphaned. It is an arts school so we would like to do more interacting and right now we can only post statuses. Any help you would have is great appreciated.

    • http://www.christiankonline.com Christian Karasiewicz

      Hi Mathew,

      Happy to help you with this. Can you schedule a coaching session with me?

      This way I can take a look at your setup. From what you described, you should be good.

      https://helpouts.google.com/101529982402722005507/ls/89aa1f51c831bde9

      Note: When scheduling a time, use the code: CHRISTIAN72S to get your first helpout session free. Free session not open to customers in the EU or UK.

      Christian

  • zoe

    I do not understand this gray account at all… please help! I can’t do anything at all. I don’t have a personal accoutn (i used to but no longer want one) i am just trying to run a non-profit business and need exposure!

    • http://www.christiankonline.com Christian Karasiewicz

      You need to have a profile. The way you’re trying to run your non-profit without having a profile connected to it will limit your business and what you can do with your Facebook Page.

      I’m happy to go over this with you in more detail if you like. Feel free to schedule 15 minutes with me.

      https://helpouts.google.com/101529982402722005507/ls/89aa1f51c831bde9

      Note: When scheduling a time, use the code: CHRISTIAN72S to get your first helpout session free (free session not available to customers in the EU or UK).

      -Christian

  • Stanislav Polák

    My gray account is disabled. How can I get back and log into? Please help!