How to add a Facebook Reviews Button to a Facebook Page

Do you need a way to collect reviews on your Facebook Page? Now you can with the Facebook Reviews Button.

Facebook Reviews Button Tutorial

What is the Facebook Reviews Button?

The reviews button is an upgrade to the Facebook Recommendations Box. It now gives businesses the ability to collect reviews from fans right from their Facebook Page.

To add the Facebook Reviews Button, follow these instructions.

How to add the Facebook Reviews Button

 
Step 1: Go to your Facebook Page

Step 2: Select Edit Page > Update Page Info

 

How to add the Facebook Reviews Button

Select Edit Page > Update Page Info.

Step 3: Choose a category that also includes the location field.

For example, we suggest selecting the Local Business category.

Step 4: In the address section, select Edit and add your address

Address for adding the Facebook Reviews Button

Select a category and add your address to your Facebook Page.

Step 5: Save your work

Now when you refresh your Facebook Page, you should see the Facebook Reviews button and the Facebook Reviews box.

When you click the Facebook Reviews Button, you can leave a review.

Leave a review using the Facebook Reviews Button

Click the review button to leave a review on a Facebook Page.

Questions about the Facebook Reviews Button

 

Does the Facebook Reviews Button replace the Facebook Recommendations Box?

From what I can tell, the Facebook Reviews Button replaces the Facebook Recommendations Box.

Is it true that this adds the Facebook Reviews Button and Box to my Facebook Page?

Yes. You get the Facebook Reviews Button and the Facebook Reviews Box added to your Facebook Page.

Can I edit a review that I have posted on a Facebook Page?

Yes. Simply go to your review and click the X in the right corner and select edit.

Can I edit a review that someone posted on my Facebook Page?

No. You can only report a bad review that you receive.

Can I add the reviews button to my Facebook Group?

No. The Facebook Reviews Button can only be added to Facebook Pages.

Do I need a physical address to be able to add the reviews button/box?

Yes; however, if you don’t have one, you can get around this by setting your Facebook Page to a category that has a location. For example, local business.

Once you add an address, go back in and remove it. You should still have the Facebook Reviews Button.

I still have questions about the Facebook Reviews Button

If you are stuck adding the reviews button to your Facebook Page, feel free to contact me for help.

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  • Krysatl

    Hello ! I followed all the steps and still no review box?! What’s going on?!

    • http://www.christiankonline.com Christian Karasiewicz

      @c48c38fe6c60ebcbe054005686225a57:disqus, can you share a link to your Facebook Page? Sometimes it takes a little extra time to get the Facebook reviews box to show up.

  • Kylie Allan

    Yeah no box on my page either…and I followed the steps 2 days ago!

    • http://www.christiankonline.com Christian Karasiewicz

      @kylieallan:disqus, sometimes the box doesn’t show-up immediately after you turn it on. Can you share a link to your Facebook Page?

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  • http://www.christiankonline.com Christian Karasiewicz

    @xe_dap_dien:disqus, the link you provide is for a website, not a Facebook Page.

  • http://www.christiankonline.com Christian Karasiewicz

    @disqus_ehwkQrTD7C:disqus, they have removed the tab. Now users are only seeing the star rating and the reviews on the right side of their timeline.

  • http://www.christiankonline.com Christian Karasiewicz

    Hi. It’s a Facebook bug. Some page admins cannot see reviews.

    Try looking here on your mobile device.

    https://www.facebook.com/photo.php?fbid=10151645153950139&set=a.10150117441875139.293467.79578375138&type=1

  • Nikki Brodsky

    Am I too late to add this? I heard Facebook removed this feature. Is there anything else I can do to somehow add a spot to write reviews?

    • http://www.christiankonline.com Christian Karasiewicz

      Not sure where you got your information from. The Facebook reviews feature is still around. The only thing that changed was the button was removed.

  • Denise

    I appreciated your tutorial – the most clear cut one I found! But the review button didn’t show up. I saw your comment about waiting and will give a day or two. Thanks!

    • http://www.christiankonline.com Christian Karasiewicz

      Denise, thank you. Can you share a link to your Facebook Page? Sometimes it takes a little time for them to show up – there is also sometimes a bug that prevents page admins from seeing the reviews feature.


      Christian

  • http://www.christiankonline.com Christian Karasiewicz

    Donny,

    I took a look at your Facebook Page and you have Facebook reviews working on it. Someone also left a review for you.

    Glad you have it working and keep up the great job with your page.


    Christian

  • http://www.christiankonline.com Christian Karasiewicz

    Derek,

    It looks like you have Facebook reviews displaying. Sometimes it can take a few hours (or even days) to begin displaying on your page.

    If you have any other Facebook marketing related questions, feel free to contact me.

    http://www.christiankonline.com/contact

    http://www.facebook.com/askck


    Christian

    • http://DoorToDreams.com/ Derek Bauer

      Cool, thank you.

  • http://www.christiankonline.com Christian Karasiewicz

    @itvseo:disqus the button doesn’t display because Facebook removed it.

    To display the stars, your page needs to be a place.

  • garry

    i ahve lot a problm with reveiw plzzz help me …i have not reveiw on our fb page

    • http://www.christiankonline.com Christian Karasiewicz

      Please setup a Facebook One-on-One Coaching session with me – this way we can go over this and walk through your page settings. http://bitly.com/fboneonone

  • gillian Ryan

    Hi there, i have changed over to the new layout, but my reviews from public have disappeared. do i need to add a new review box and will the old ones come back Thanks