How to add the Facebook recommendations box to your Facebook Page [video]

One of the most overlooked features for your Facebook Page is the Facebook recommendations box. This is a valuable tool to add to your Facebook Page because it allows you to collect feedback from fans and customers.

Adding value to your Facebook Page with the Facebook recommendations box

The Facebook recommendations box isn’t just a way to collect feedback. It can serve multiple purposes:

  • Drive customers to your Facebook Page
  • Collect feedback about your business, improve products, improve your posting strategy, etc
  • Improve different areas of your business such as your website

Drive customers to your Facebook Page

When you add the Facebook recommendations box to your Facebook Page, you now have a single place to collect feedback from fans and customers on your Facebook Page.

Because the recommendations box is only available on your Facebook Page and not in your news feed, if someone hasn’t visited your page, this is a great opportunity to direct someone to your Facebook Page who hasn’t yet become a fan yet.

Collecting feedback with the Facebook recommendations box:

The Facebook recommendations box isn’t just a way to get people to your Facebook Page. Once you get them there, you can collect valuable feedback from them to learn what they like and don’t like about your business.

There are lots of types of feedback you can collect from the recommendations box; new product feedback, customer service issues, website improvements, etc.

Facebook recommendations for business success:

With the feedback you’ve collected, you’re now ready for business success. Just be sure you take the recommendations you receive and put them to use to improve different aspects of your business.

How to add the Facebook recommendations box to your Facebook Page

  1. On your Facebook Page, select Edit Page > Update Info > Basic Information
  2. Add a valid physical address
  3. Check the box “show this map on the page”

If you have trouble adding the Facebook recommendations box, watch this video tutorial.

Know someone who could use the recommendations box on their Facebook Page? Share the following image with them or pin it to your favorite pinboard on Pinterest. Add the Facebook recommendations box to your Facebook Page

Do you have the recommendations box added to your Facebook Page? Leave a comment below or send me a tweet on one thing you’ve learned about your business as a result.

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  • usborn1

    i did this but there wasnt a place for me to check “add map to page” and i dont have a map on my page. did i do something wrong?

    • http://www.christiankonline.com Christian Karasiewicz

      You need to enter your address. Sometimes the category you select doesn’t show the address field. Choose a category that does and enter an address. Once you do, you’ll get the map option.

    • http://www.christiankonline.com Christian Karasiewicz

      You may need to change the category you have selected for your page. This will bring the map up. Once you get the map, you can change your page category.

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  • Sally

    Hi, I did this for our page and it let me put the address and we now have a visible map but the recommendation box still doesn’t show – why would this be? Thanks for any help you can offer!

    • http://www.christiankonline.com Christian Karasiewicz

      @ddf486a92ec1d4eee53c773ffee42b8e:disqus, send me a link to your Facebook page and I’ll see if I can see the recommendations box. It depends on if you’re viewing it as your profile of as your page. Send you page URL here: http://www.facebook.com/askck

  • martin

    ive done this and still no recomendation box??

    • http://www.christiankonline.com Christian Karasiewicz

      @6014919ff6f476cd41d826d05752402a:disqus, can you send me a link to your Facebook Page? Some people have gone through the instructions, but not been able to see the box on their page. Happy to check it out for you.

  • Sharon

    We’ve tried this, but it doesn’t recognise our business address….what should we do now?

    • http://www.christiankonline.com Christian Karasiewicz

      @7fad1cdeba2451fc8b1c45f507a14258:disqus, I need more details. What is your Facebook Page URL, what categories do you have filled out? Feel free to send this to me on my Facebook Page. http://www.facebook.com/askck

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  • Alicen

    I used to have the recommendation page but it just disappeared one day. I have the physical address and all. Don’t know why..

    • http://www.christiankonline.com Christian Karasiewicz

      @ad15f3c45d72fc6ac4258829b8f0e2dd:disqus, Facebook was having issues with this for about two weeks. It should be fixed now. If you post a link to your Facebook Page, I can take a look at it to see if I see it.


      Christian

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  • Dawn

    I have also tried this and no luck. Help!

    • http://www.christiankonline.com Christian Karasiewicz

      Dawn, the Facebook recommendations box has been replaced. They have added the Facebook reviews button.

      Here’s a tutorial on how you add the reviews button. It is a similar process, but a little different.

      http://www.christiankonline.com/facebook-reviews-button-video/

  • http://www.christiankonline.com Christian Karasiewicz

    @disqus_GjRs9FOMDJ:disqus, looks like it is working. Remember, the recommendations box has now been changed to the reviews button.

  • http://www.christiankonline.com Christian Karasiewicz

    I took a look at your page and you have Facebook reviews working.

    Sometimes it can take some time for this feature to begin showing up on your Facebook Page.

    Christian

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  • Krista

    Our business has two locations. Can they both be added to the map? Or can you have 2 maps?

    • http://www.christiankonline.com Christian Karasiewicz

      You can only have one location on the map. What you would wan to consider doing is setup Facebook locations. This way each location would have its own page, but be linked to your main page.

      Here are details on Facebook locations. Be sure you read the comments as well as I recently updated this post. http://www.christiankonline.com/facebook-locations/

  • ohbell

    not a business — is organization
    can i add there?
    thanks

    • http://www.christiankonline.com Christian Karasiewicz

      If it’s a page and you can add your location to the page, it should work. Typically, you need to start with the local business page category.